Reference

How ruletazo Handles Your Account Under US Law

Access to ruletazo depends on whether online sports betting and casino activity is permitted under the law of your state — we operate only in eligible states where local law allows it.

State-by-state eligibilityData rights explainedClear contact pathsAccount security standardsJurisdiction-dependent access
ruletazo How ruletazo Handles Your Account Under US Law
ACCOUNT SECURITY STANDARDS

Data Handling, Cookies, and How We Protect Your Account

We apply SSL encryption across every page and every transaction — that covers your login, your PayPal deposit confirmation, and any document you upload during identity verification. Cookies on ruletazo track session state and regional eligibility only; they do not build advertising profiles or share data with third-party ad networks. You can request a copy of the personal data we hold, ask us to correct it, or request deletion by contacting support in writing. Account data is retained for the period required under applicable state financial regulations and no longer.

SSL Encryption

Every session — login, deposit confirmation via PayPal or Venmo, document upload — is encrypted end-to-end. Your credentials are never stored in plain text.

Cookie Policy

We use session and eligibility cookies only. No cross-site advertising trackers. You can manage cookie preferences through the settings link in the site footer.

Data Access Requests

Submit a written request through live chat or email and we will provide a copy of your stored data within the timeframe required by applicable state law.

Retention and Deletion

We keep account records only as long as state financial regulations require. After that window closes, personal data is deleted from active systems on a rolling schedule.

LEGAL CONTACT PATHS

How to Reach Us on Legal and Policy Matters

Got a question about your rights, a data request, or a dispute with your account? Our support team handles legal and policy inquiries directly — no automated runaround. Reach us through live chat in the account dashboard, by email, or through the in-app help center on your mobile device. Players in Charlotte have used all three channels to resolve account eligibility questions quickly.

Live Chat Open the chat icon inside your account dashboard. A support agent reviews legal and policy questions directly — not a bot queue.
Email Support Send policy, data, or dispute inquiries to our support address shown under Account Settings. Expect a written response for your records.
In-App Help Center Tap Help in the mobile app to access the policy section and submit a request. Works on both iOS and Android without logging out.

Common Legal Questions About Your Account

These are the policy questions we hear most often — about eligibility, data rights, disputes, and what happens when state law changes. Each answer reflects how we actually handle the situation, not a generic policy template.

Access depends entirely on your state's law. We confirm eligibility during account registration — if your state does not permit online sports betting or casino wagering, your application will not be approved.

We collect the information you provide at registration — name, address, date of birth, and a government-issued ID for verification. Payment data from PayPal, Venmo, or Play+ is held by those providers; we receive a transaction reference only.

Contact us through live chat or email with a written data access request. We will compile your stored information and deliver it within the window required by applicable state law.

Yes, subject to retention obligations under state financial regulations. Once the required holding period ends, we remove your personal data from active systems. Submit a deletion request in writing through account support.

We send written notice to your registered email address at least 14 days before any material change takes effect. Continuing to use the account after that date means you accept the updated terms.

Raise a dispute through live chat or the in-app Help Center. Include the transaction reference shown in your account wallet. We review all disputes in writing so there is a clear record for both sides.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.